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| Posted by Mike Parker in reply to Dukc | PermalinkReply |
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Mike Parker
| On Thursday, 2 May 2024 at 10:47:49 UTC, Dukc wrote:
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> I'm writing this because there are two parts of moderation: the policy, and it's enforcement. I'm very happy with the enforcement part (although see Razvan's idea earlier in this thread), but I suggest a change to the policy.
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> Also it's not that I'd think there's anything wrong with the current policy. There are many possible policies all right and reasonable, it's only about what works best for each community. I feel my proposed policy might work better - reasonable poeple can disagree of course.
The policy I operate under is basically two items:
1. Is there an obvious personal insult in the post?
2. Is the poster disrupting the thread?
Some people have a lower threshold for what constitutes an obvious personal insult, and they sometimes let me know. These days, I tend to act when they do let me know. In the past, I would often try to convince them of why we should let it go.
Given my timezone, threads unfortunately tend to get disrupted while I'm in bed. Then I wake up to several emails and DMs on Discord. So I do sometimes step in when it looks like things are heading that way.
The thing is, though, we have limited moderation tools available to us because of the nature of our forums. I can't put anyone in a timeout, I can't suspend an account, I can't lock threads or move posts, I can't DM people to give them private warnings...
The biggest problem is that once I delete a post, it's gone. I can't restore it. So because of that, I always prefer to give people more leeway than I would if I could restore a post I shouldn't have deleted.
I've been accused of censorship and I've been accused of letting trolls run rampant. I've been accused of bias and I've been accused of allowing overly negative people to ruin our image. I'm never going to make everyone happy. I've adapted my approach over time based on feedback, so I'm always open to that.
In this case, what you consider combative, I consider annoying. Some people are just abrasive in their online communications. But they still can further a discussion or debate.
What I suggest is that anyone who thinks a poster is being combative, please email me and let me know. I've take a closer look at the thread in question and, if I don't agree anything should be deleted, I'll ask that the language be toned down. Then I can start deleting if it isn't. Does that sound better?
I've been deleting posts in the new DIP forums that don't contain any information relevant to the discussion. I could also start doing that in other forums for posts that are just angry rants. But again, some posts that raise red flags for some people raise any for me, so I encourage others to let me know if they see something like that.
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